To be eligible for a refund your product must be returned to us within 30 days of receiving it. The product must be in the same condition that you received it, unworn or unused, with tags, in its original packaging and undamaged in anyway.
After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase. Please be advised that for credit cards it may take 5-10 business days for a refund to show up on your satement.
If your product is damaged in anyway, or you have initiated the return after the 30 days, you may not be eligible for a refund.
All after sales care for the Echelon prodcucts is provided by Echelon themselves.
If you need technical assistance, report a missing part or discuss the products in any way please contact Echelon customer services directly. You can contact them on cs@echelonfit.uk or call on +44 (0)1604 420517
